Terms and Conditions

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Last updated: August 2026

Welcome to Powergrid Electrical. By accessing or using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General

These terms apply to all visitors, users, and customers of Powergrid Electrical's online store. We reserve the right to update these terms at any time without prior notice. Continued use of the site constitutes acceptance of any changes.

2. Products and Pricing

All prices are displayed in South African Rand (ZAR). Prices are subject to change without notice. We make every effort to ensure product descriptions and pricing are accurate, but errors may occur. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

3. Orders and Payment

By placing an order, you confirm that you are legally authorised to use the payment method provided. Orders are subject to availability and confirmation of payment. We reserve the right to refuse or cancel any order at our discretion.

4. Shipping and Delivery

We deliver within South Africa. Delivery times are estimates only and may vary depending on your location and product availability. Powergrid Electrical is not liable for delays caused by third-party couriers or circumstances beyond our control.

5. Returns and Refunds

Returns are accepted within 7 days of delivery for unused, undamaged items in their original packaging. Certain products (such as electrical components that have been installed or used) may not be eligible for return. Please refer to our Refund Policy for full details.

6. Warranty

Products are sold subject to the manufacturer's warranty where applicable. Powergrid Electrical does not provide additional warranties beyond those offered by the manufacturer. Warranty claims must be directed to the relevant manufacturer or supplier.

7. Limitation of Liability

Powergrid Electrical shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

8. Intellectual Property

All content on this website, including images, text, logos, and product descriptions, is the property of Powergrid Electrical and may not be reproduced without written permission.